About the role
Join a dynamic team as an Associate in Client Experience, where your primary focus will be enhancing the experience of our clients in Jind. This role is perfect for graduates looking to embark on a career in the logistics industry. As an Associate, you will engage with clients, address their inquiries, and ensure their needs are met efficiently.
In this position, you will gain valuable insights into client relationship management while collaborating with a supportive team. Fresh graduates from any stream are encouraged to apply, providing you with a unique opportunity to start your professional journey in a leading logistics company.
With a competitive salary range of INR 15,000 to 25,000 per month, this role not only offers a chance for professional growth but also a supportive environment to develop your skills.
What you'll do
- Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
- Managing the payable for the allocated clients
- Building and Maintaining an appropriate network of key contacts for each client
- Engagement in reconciliation/ Payments/ DSO
- Monitoring day to day operations
- Resolving Jind clients daily operational issues within the given SLAs
- Analyzing key lanes performance of first & last mile operation
- Monitoring speed of delivery, volume & root cause of fluctuation
- Collaborate with internal stakeholders to maintain and increase performance of client accounts
- Designing SOP, mapping and freezing requirements and providing best solutions to the business
- Sharing inputs over network expansion considering competitor presence & their strategy
- Should be ready to relocate to Jind if needed.
What you'll need
- Anyone with graduate degree
- Fresher with all marksheet of education
- Aware with area codes of Jind Haryana.
- Basic Knowledge of use of computer
- Good communication skill
- Bit exposer handling of team
- If local from Jind will get first choice
- If having some experience with cold calling will get advantage at a time of interview.
Skills
Interested in this role?
It takes about two minutes. Free to apply — Workers Town never asks candidates for money.
Questions about this job
What is the Associate - Client Experience in Jind – Freshers role at Workers Town?
What is the salary for the Associate - Client Experience in Jind – Freshers position at Workers Town?
How do I apply for the Associate - Client Experience in Jind – Freshers job at Workers Town?
How many jobs are currently available in Jind?
How many Administrative jobs are available right now?
Are there Administrative jobs available in Jind?
Listing last updated