About the role
As an Associate in Client Experience, you will play a vital role in ensuring that our clients have a positive and seamless experience with our logistics services. Your primary responsibilities will include engaging with clients, understanding their needs, and providing timely solutions to any issues that arise. Strong communication skills and a proactive approach will be essential for building and maintaining positive client relationships.
This position is perfect for fresh graduates looking to kickstart their careers in a dynamic and fast-paced environment. You will gain valuable experience in the logistics sector while contributing to a team dedicated to excellence in client service. Join us to develop your skills and grow within the industry.
What you'll do
- Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
- Managing the payable for the allocated clients
- Building and Maintaining an appropriate network of key contacts for each client
- Engagement in reconciliation/ Payments/ DSO
- Monitoring day to day operations
- Resolving Karimnagar clients daily operational issues within the given SLAs
- Analyzing key lanes performance of first & last mile operation
- Monitoring speed of delivery, volume & root cause of fluctuation
- Collaborate with internal stakeholders to maintain and increase performance of client accounts
- Designing SOP, mapping and freezing requirements and providing best solutions to the business
- Sharing inputs over network expansion considering competitor presence & their strategy
- Should be ready to relocate to Karimnagar if needed.
What you'll need
- Anyone with graduate degree
- Fresher with all marksheet of education
- Aware with area codes of Karimnagar Telangana.
- Basic Knowledge of use of computer
- Good communication skill
- Bit exposer handling of team
- If local from Karimnagar will get first choice
- If having some experience with cold calling will get advantage at a time of interview.
Skills
Interested in this role?
It takes about two minutes. Free to apply — Workers Town never asks candidates for money.
Questions about this job
What is the Associate - Client Experience in Karimnagar – Freshers role at Workers Town?
What is the salary for the Associate - Client Experience in Karimnagar – Freshers position at Workers Town?
How do I apply for the Associate - Client Experience in Karimnagar – Freshers job at Workers Town?
How many jobs are currently available in Karimnagar?
How many Administrative jobs are available right now?
Are there Administrative jobs available in Karimnagar?
Listing last updated