About the role
Join a dynamic team as an Associate in Client Experience, where you will play a vital role in enhancing the experience of our clients in Ranebennur. As a fresh graduate, you will be welcomed into the logistics industry, providing you with an opportunity to develop skills and gain practical experience in a fast-paced environment.
Your responsibilities will include assisting clients with their inquiries, ensuring timely communication, and supporting the overall client relationship management process. This role is ideal for those looking to kick-start their careers in logistics and client service.
We offer a competitive salary range of INR 15,000 – 25,000 per month, along with the chance to grow within a leading logistics company. Freshers are encouraged to apply, and we look forward to seeing how you can contribute to our team!
What you'll do
- Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
- Managing the payable for the allocated clients
- Building and Maintaining an appropriate network of key contacts for each client
- Engagement in reconciliation/ Payments/ DSO
- Monitoring day to day operations
- Resolving Ranebennur clients daily operational issues within the given SLAs
- Analyzing key lanes performance of first & last mile operation
- Monitoring speed of delivery, volume & root cause of fluctuation
- Collaborate with internal stakeholders to maintain and increase performance of client accounts
- Designing SOP, mapping and freezing requirements and providing best solutions to the business
- Sharing inputs over network expansion considering competitor presence & their strategy
- Should be ready to relocate to Ranebennur if needed.
What you'll need
- Anyone with graduate degree
- Fresher with all marksheet of education
- Aware with area codes of Ranebennur Karnataka.
- Basic Knowledge of use of computer
- Good communication skill
- Bit exposer handling of team
- If local from Ranebennur will get first choice
- If having some experience with cold calling will get advantage at a time of interview.
Skills
Interested in this role?
It takes about two minutes. Free to apply — Workers Town never asks candidates for money.
Questions about this job
What is the Associate - Client Experience in Ranebennur – Freshers role at Workers Town?
What is the salary for the Associate - Client Experience in Ranebennur – Freshers position at Workers Town?
How do I apply for the Associate - Client Experience in Ranebennur – Freshers job at Workers Town?
How many jobs are currently available in Ranebennur?
How many Administrative jobs are available right now?
Are there Administrative jobs available in Ranebennur?
Listing last updated