Customer Service Associate

Workers Town · recruiting for a confidential client

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Listing updated

Pay
₹20,000–30,000 a month
Location
Bhilai, Chhattisgarh
Work mode
On-site
Job type
Full time
Experience
1–3 yrs
Category
Telecommunications

In hand: about ₹17,900–26,900 a month after PF and income tax (estimate). How it's worked out

We are seeking a Customer Service Associate to provide outstanding support in a dynamic telecommunications environment.

Apply now

About the role

As a Customer Service Associate, you will be the first point of contact for customers, addressing inquiries and resolving issues effectively. Your role involves managing customer interactions across various channels, ensuring a high level of satisfaction and trust.

This position is ideal for individuals with strong communication skills and a genuine passion for helping others. You will play a vital role in enhancing customer experiences and building lasting relationships.

Joining our client’s team means being part of a supportive environment that encourages skill development and career growth within the telecommunications sector. The hiring company offers competitive compensation and benefits, along with opportunities for advancement.

What you'll do

  • Responding to customer inquiries
  • Resolving customer issues
  • Documenting customer interactions
  • Collaborating with team members

What you'll need

  • High school diploma or equivalent
  • Experience in customer service
  • Strong verbal and written communication skills

Skills

Excellent communication skills Problem-solving abilities Customer-oriented mindset

Good to have

Familiarity with CRM software Multilingual abilities

Benefits

  • Competitive salary
  • Health benefits
  • Career advancement opportunities

Interested in this role?

It takes about two minutes. Free to apply — Workers Town never asks candidates for money.

Apply now

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Questions about this job

What does a typical day look like for a Customer Service Associate?
You will handle customer inquiries, resolve issues, and ensure customer satisfaction.
Is prior experience in customer service necessary?
Yes, we prefer candidates with 1-3 years of experience in customer service or related fields.
What are the expected working hours?
This is a full-time position, typically requiring 40 hours per week.
What skills are important for this role?
Strong communication skills and the ability to handle customer interactions effectively are crucial.
Will there be training provided?
Yes, comprehensive training will be provided to ensure you succeed in your role.

Listing last updated

Customer Service Associate

₹20,000–30,000 a month

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