Customer Service Associate

Workers Town · recruiting for a confidential client

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Listing updated

Pay
₹20,000–35,000 a month
Location
Dharwad, Karnataka
Work mode
Hybrid
Job type
Full time
Experience
1–3 yrs
Category
Customer Service

In hand: about ₹17,900–31,400 a month after PF and income tax (estimate). How it's worked out

Join our client's team in Dharwad as a Customer Service Associate. Candidates with 1-3 years of experience are encouraged to apply.

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About the role

As a Customer Service Associate, you will play a vital role in delivering exceptional service to our clients' customers through both phone and email communication. Your primary responsibilities will include addressing customer inquiries, resolving issues, and ensuring overall customer satisfaction. Empathy and effective problem-solving skills will be crucial for your success in this role.

This hybrid position provides flexibility, allowing you to work from home and the office, which contributes to a balanced work environment. If you are passionate about helping others and possess strong communication abilities, we encourage you to apply for this opportunity to make a difference.

What you'll do

  • Handle customer inquiries and provide solutions.
  • Maintain accurate records of customer interactions.
  • Work towards achieving customer satisfaction goals.

What you'll need

  • High school diploma or equivalent.
  • 1-3 years of experience in customer service.
  • Strong computer skills.

Skills

Excellent verbal communication skills. Problem-solving abilities. Patience and empathy.

Good to have

Experience with customer service software. Knowledge of industry trends.

Benefits

  • Work-life balance.
  • Health insurance.
  • Opportunities for skill enhancement.

Interested in this role?

It takes about two minutes. Free to apply — Workers Town never asks candidates for money.

Apply now

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Questions about this job

What qualifications are required for the Customer Service Associate role?
Candidates should have at least 1 year of experience in customer service.
Is this role onsite or remote?
This is a hybrid role, allowing both onsite and remote work.
What is the salary range for this position?
The monthly salary ranges from INR 20,000 to INR 35,000 depending on experience.

Listing last updated

Customer Service Associate

₹20,000–35,000 a month

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