Customer Service Associate

Workers Town · recruiting for a confidential client

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Listing updated

Pay
₹15,000–25,000 a month
Location
Kalyan-Dombivli, Maharashtra
Work mode
On-site
Job type
Part time
Experience
1–3 yrs
Category
Customer Service

Join as a Customer Service Associate and provide exemplary support to our clients.

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About the role

As a Customer Service Associate, you will play a vital role in enhancing customer experience by addressing inquiries and providing information about our client's products and services. Your expertise in communication will help you effectively resolve customer issues, ensuring their satisfaction and loyalty.

This part-time position is ideal for individuals who are enthusiastic about assisting others and thrive in a collaborative team environment. You will receive support and training to excel in your role, and your contributions will be recognized and appreciated as part of our client’s commitment to exceptional service.

What you'll do

  • Respond to customer inquiries via phone, email, or chat
  • Resolve customer issues efficiently
  • Provide detailed information about products and services
  • Maintain customer records and feedback

What you'll need

  • High school diploma or equivalent
  • 1+ years of customer service experience
  • Strong verbal and written communication skills

Skills

Excellent communication skills Problem-solving abilities Patience and empathy

Good to have

Experience with customer service software Knowledge of product details

Benefits

  • Flexible working hours
  • Incentives for performance
  • Friendly work environment

Interested in this role?

It takes about two minutes. Free to apply — Workers Town never asks candidates for money.

Apply now

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Questions about this job

What does a typical day look like for a Customer Service Associate?
You will assist customers with inquiries, resolve issues, and provide information.
What qualifications do I need to apply?
Click "Apply Now" on this page to apply through Workers Town. Workers Town is recruiting for this role on behalf of a client employer.
Is this a full-time or part-time position?
This is a part-time position.
What is the salary range for this role?
The salary is between INR 15,000 and INR 25,000 per month.
How can I apply for this job?
Click "Apply Now" on this page to apply through Workers Town. Workers Town is recruiting for this role on behalf of a client employer.

Listing last updated

Customer Service Associate

₹15,000–25,000 a month

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