Customer Service Executive

Workers Town · recruiting for a confidential client

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Listing updated

Pay
₹25,000–40,000 a month
Location
Jabalpur, Madhya Pradesh
Work mode
On-site
Job type
Full time
Experience
1–3 yrs
Category
Customer Service

In hand: about ₹22,400–36,000 a month after PF and income tax (estimate). How it's worked out

Join our client as a Customer Service Executive in Jabalpur. This role focuses on delivering exceptional support and service to customers.

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About the role

As a Customer Service Executive, you will serve as the initial point of contact for customers seeking assistance. Your main duties include addressing inquiries, resolving issues, and ensuring a high level of customer satisfaction. This role is perfect for individuals who excel in a fast-paced environment and have a passion for helping others.

You will play a vital role in maintaining the hiring company's reputation for exceptional service. Our client fosters a supportive atmosphere where your contributions are recognized, and there are ample opportunities for professional growth. We encourage enthusiastic candidates who are eager to make a positive impact on customer experiences.

What you'll do

  • Assist customers with inquiries and complaints
  • Provide accurate information regarding products and services
  • Resolve issues in a timely manner
  • Maintain customer records and feedback

What you'll need

  • Minimum 1 year of experience in customer service
  • Excellent verbal and written communication skills
  • Ability to work under pressure and manage multiple tasks

Skills

Strong interpersonal skills Proficiency in using customer service software Attention to detail

Good to have

Experience in a similar industry Multilingual capabilities

Benefits

  • Competitive salary and performance bonuses
  • Opportunities for skill development and training
  • Health insurance coverage

Interested in this role?

It takes about two minutes. Free to apply — Workers Town never asks candidates for money.

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Questions about this job

What are the working hours for this position?
The working hours are Monday to Saturday from 9 AM to 6 PM.
Is prior experience in customer service required?
Yes, candidates with 1-3 years of customer service experience are preferred.
What skills are necessary for this role?
Strong communication skills, problem-solving abilities, and a customer-centric attitude are essential.
How should I apply for this job?
Click "Apply Now" on this page to apply through Workers Town. Workers Town is recruiting for this role on behalf of a client employer.

Listing last updated

Customer Service Executive

₹25,000–40,000 a month

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