Customer Service Executive

Workers Town · recruiting for a confidential client

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Listing updated

Pay
₹18,000–25,000 a month
Location
Siliguri, West Bengal
Work mode
On-site
Job type
Full time
Experience
Up to 2 yrs
Category
Customer Service

In hand: about ₹16,100–22,400 a month after PF and income tax (estimate). How it's worked out

Join our client's team as a Customer Service Executive in Siliguri. Ideal for fresh graduates looking to start their career in customer service.

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About the role

As a Customer Service Executive, you will serve as the first point of contact for clients, efficiently addressing their queries and concerns. This role involves interacting with customers through phone, email, and chat to provide support and resolve issues.

This position is ideal for individuals who enjoy helping others and seek to build a career in customer service. You will work in a vibrant team environment that fosters growth and learning, making it an excellent opportunity for fresh graduates.

The hiring company values customer satisfaction and strives to deliver the best possible service, meaning your contributions will be significant and appreciated.

What you'll do

  • Handle customer inquiries and provide support.
  • Resolve complaints and issues efficiently.
  • Maintain a positive and professional attitude.
  • Work collaboratively with team members.

What you'll need

  • High school diploma or equivalent.
  • Strong communication skills.
  • Basic computer skills.

Skills

Customer-oriented attitude. Problem-solving skills. Good listening skills.

Good to have

Experience with CRM software. Multilingual abilities.

Benefits

  • Health insurance.
  • Performance bonuses.
  • Paid training.

Interested in this role?

It takes about two minutes. Free to apply — Workers Town never asks candidates for money.

Apply now

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Questions about this job

What are the main responsibilities of this role?
You will handle customer inquiries, provide product information, and resolve complaints.
Is prior experience in customer service required?
No, fresh graduates are welcome to apply.
What is the work schedule for this position?
The role typically requires working 9 hours a day, including weekends.
How can I apply for this position?
Click "Apply Now" on this page to apply through Workers Town. Workers Town is recruiting for this role on behalf of a client employer.

Listing last updated

Customer Service Executive

₹18,000–25,000 a month

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