About the role
As a Customer Service Representative, you will be the first point of contact for customers, addressing inquiries and resolving issues efficiently. Your role will involve understanding customer needs, providing accurate information, and ensuring a positive experience with our client's services.
Successful candidates will demonstrate strong communication skills and the ability to handle customer concerns with empathy and professionalism. You will also be responsible for maintaining records of customer interactions and reporting feedback to improve service delivery.
This position offers an opportunity to grow within a supportive team environment. Our client values employee development and provides training to enhance your customer service skills.
What you'll do
- Respond to customer inquiries via phone and email
- Resolve customer issues in a timely manner
- Maintain customer records and update information
- Provide feedback to improve service quality
What you'll need
- High school diploma or equivalent
- Basic computer skills
- Strong communication skills
Skills
Good to have
Benefits
- Work from home
- Flexible hours
- Training and support provided
Interested in this role?
It takes about two minutes. Free to apply — Workers Town never asks candidates for money.
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