Associate – Client Experience in Howrah – Freshers

Full-time @Delhivery in Courier , in Logistics
  • Howrah, West Bengal View on Map
  • Apply Before : January 15, 2024
  • Salary: ₹15,000.00 - ₹25,000.00 / Monthly

Job Description

We are at Delhivery hiring an Associate (Graduate Fresher) to up bound Experience of our clients in Howrah area, ideal candidate should be graduated from any stream and ready to work in leading logistic industry.

 

Role: Associate

Department: Client Relationship

Industry: Courier / Logistics

Salary: INR 15000 – 25000 per month

Location : At Nearby center Howrah

Education: Graduation and Above

 

Note:  FRESHERS CAN ALSO APPLY

 

Who can apply Delhivery Associate Career in Howrah?

  • Anyone with graduate degree
  • Fresher with all marksheet of education
  • Basic Knowledge of use of computer
  • Good communication skill
  • Bit exposer handling of team
  • Aware with area codes of Howrah West Bengal.
  • If local from Howrah will get first choice
  • If having some experience with cold calling will get advantage at a time of interview.

 

Key Responsibilities at Delhivery Job in Howrah West Bengal

  • Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
  • Managing the payable for the allocated clients
  • Building and Maintaining an appropriate network of key contacts for each client
  • Engagement in reconciliation/ Payments/ DSO
  • Monitoring day to day operations
  • Resolving Howrah clients daily operational issues within the given SLAs
  • Analyzing key lanes performance of first & last mile operation
  • Monitoring speed of delivery, volume & root cause of fluctuation
  • Collaborate with internal stakeholders to maintain and increase performance of client accounts
  • Designing SOP, mapping and freezing requirements and providing best solutions to the business
  • Sharing inputs over network expansion considering competitor presence & their strategy
  • Should be ready to relocate to Howrah if needed.

 

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Required skills