About the role
We are seeking a motivated Associate to enhance the client experience in Abohar. This role is perfect for graduates looking to kickstart their careers in the logistics industry. As an Associate, you will engage with clients, ensuring their needs are met and their experiences are positive.
The ideal candidate should possess strong communication skills and a customer-centric attitude, ready to adapt to a fast-paced environment. Freshers are encouraged to apply, and training will be provided to help you succeed in this role.
Joining our team offers you the opportunity to grow within a leading logistics company, where you can develop your skills and contribute to our clients' satisfaction. If you are ready to take on this exciting challenge, we would love to hear from you!
What you'll do
- Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
- Managing the payable for the allocated clients
- Building and Maintaining an appropriate network of key contacts for each client
- Engagement in reconciliation/ Payments/ DSO
- Monitoring day to day operations
- Resolving Abohar clients daily operational issues within the given SLAs
- Analyzing key lanes performance of first & last mile operation
- Monitoring speed of delivery, volume & root cause of fluctuation
- Collaborate with internal stakeholders to maintain and increase performance of client accounts
- Designing SOP, mapping and freezing requirements and providing best solutions to the business
- Sharing inputs over network expansion considering competitor presence & their strategy
- Should be ready to relocate to Abohar if needed.
What you'll need
- Anyone with graduate degree
- Fresher with all marksheet of education
- Aware with area codes of Abohar Punjab.
- Basic Knowledge of use of computer
- Good communication skill
- Bit exposer handling of team
- If local from Abohar will get first choice
- If having some experience with cold calling will get advantage at a time of interview.
Skills
Interested in this role?
It takes about two minutes. Free to apply — Workers Town never asks candidates for money.
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