About the role
Join our team as an Associate in Client Experience, where you will play a vital role in enhancing the overall experience of our clients in Amritsar. As a fresh graduate, you will have the opportunity to work in the dynamic logistics industry, contributing to client relationship management and ensuring satisfaction.
Your responsibilities will include assisting clients with their inquiries, providing timely information, and supporting the overall operational needs of the department. This role is ideal for individuals who are eager to learn and grow within a leading logistics company.
We welcome applications from recent graduates across all streams, as we believe diverse backgrounds contribute to a rich team environment. With a competitive salary range of INR 15,000 to 25,000 per month, this position offers a great starting point for your career.
What you'll do
- Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
- Managing the payable for the allocated clients
- Building and Maintaining an appropriate network of key contacts for each client
- Engagement in reconciliation/ Payments/ DSO
- Monitoring day to day operations
- Resolving Amritsar clients daily operational issues within the given SLAs
- Analyzing key lanes performance of first & last mile operation
- Monitoring speed of delivery, volume & root cause of fluctuation
- Collaborate with internal stakeholders to maintain and increase performance of client accounts
- Designing SOP, mapping and freezing requirements and providing best solutions to the business
- Sharing inputs over network expansion considering competitor presence & their strategy
- Should be ready to relocate to Amritsar if needed.
What you'll need
- Anyone with graduate degree
- Fresher with all marksheet of education
- Aware with area codes of Amritsar Punjab.
- Basic Knowledge of use of computer
- Good communication skill
- Bit exposer handling of team
- If local from Amritsar will get first choice
- If having some experience with cold calling will get advantage at a time of interview.
Skills
Interested in this role?
It takes about two minutes. Free to apply — Workers Town never asks candidates for money.
Questions about this job
What is the Associate - Client Experience in Amritsar – Freshers role at Workers Town?
What is the salary for the Associate - Client Experience in Amritsar – Freshers position at Workers Town?
How do I apply for the Associate - Client Experience in Amritsar – Freshers job at Workers Town?
How many jobs are currently available in Amritsar?
How many Administrative jobs are available right now?
Are there Administrative jobs available in Amritsar?
Listing last updated