About the role
We are seeking a motivated Associate for Client Experience in Dhupguri, ideal for fresh graduates looking to start their career in the logistics industry. In this role, you will be responsible for enhancing client interactions, ensuring their needs are met, and providing support to improve overall satisfaction.
As part of a dynamic team, you will engage with clients to address inquiries and resolve issues efficiently. Strong communication skills and a customer-focused mindset are essential for success in this position. We welcome applications from all graduates eager to contribute to our client experience initiatives.
What you'll do
- Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
- Managing the payable for the allocated clients
- Building and Maintaining an appropriate network of key contacts for each client
- Engagement in reconciliation/ Payments/ DSO
- Monitoring day to day operations
- Resolving Dhupguri clients daily operational issues within the given SLAs
- Analyzing key lanes performance of first & last mile operation
- Monitoring speed of delivery, volume & root cause of fluctuation
- Collaborate with internal stakeholders to maintain and increase performance of client accounts
- Designing SOP, mapping and freezing requirements and providing best solutions to the business
- Sharing inputs over network expansion considering competitor presence & their strategy
- Should be ready to relocate to Dhupguri if needed.
What you'll need
- Anyone with graduate degree
- Fresher with all marksheet of education
- Aware with area codes of Dhupguri West Bengal.
- Basic Knowledge of use of computer
- Good communication skill
- Bit exposer handling of team
- If local from Dhupguri will get first choice
- If having some experience with cold calling will get advantage at a time of interview.
Skills
Fresher
Basic Computer Use
Interested in this role?
It takes about two minutes. Free to apply — Workers Town never asks candidates for money.
Questions about this job
What is the Associate - Client Experience in Dhupguri – Freshers role at Workers Town?
The Associate - Client Experience in Dhupguri – Freshers position at Workers Town is a Full Time (Onsite) role based in Dhupguri. Experience: 0–1 yr. Key skills needed include Fresher, Basic Computer Use. Apply directly on Workers Town to get started.
What is the salary for the Associate - Client Experience in Dhupguri – Freshers position at Workers Town?
The Associate - Client Experience in Dhupguri – Freshers position at Workers Town offers a salary of 15,000 - 25,000 INR.
How do I apply for the Associate - Client Experience in Dhupguri – Freshers job at Workers Town?
You can apply for the Associate - Client Experience in Dhupguri – Freshers position at Workers Town directly through Workers Town. Click the "Apply Now" button on this page, fill in your details and upload your resume. This listing is open until Nov 26, 2026.
How many jobs are currently available in Dhupguri?
There are currently 10 active job openings in Dhupguri on Workers Town. Popular categories include Retail (3), Tele Sale Representative (1), Sales & Business Development (1), Delivery & Logistics (1). Browse all jobs in Dhupguri to find more opportunities.
How many Administrative jobs are available right now?
There are currently 561 active Administrative job openings listed on Workers Town. Top hiring locations for Administrative roles include Delhi (9), Chennai (8), Pune (6), Jaipur (5). Explore all Administrative jobs to find your ideal role.
Are there Administrative jobs available in Dhupguri?
There are 1 active Administrative job opening in Dhupguri on Workers Town. View all Administrative jobs in Dhupguri to apply today.
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