About the role
Join a dynamic team as an Associate in Client Experience, where you'll be at the forefront of enhancing client interactions in the logistics industry. This role is perfect for recent graduates eager to gain hands-on experience in a fast-paced environment. You'll support the client relationship department, ensuring that every client receives exceptional service and assistance.
As an Associate, you'll engage with clients to address their needs, resolve inquiries, and provide solutions that enhance their experience. Your proactive approach and strong communication skills will be key to building lasting relationships and contributing to the overall success of the team.
This position offers a competitive salary range of INR 15,000 to 25,000 per month, and freshers are encouraged to apply. If you're ready to embark on a rewarding career in logistics and make a positive impact on client experiences, we want to hear from you!
What you'll do
- Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
- Managing the payable for the allocated clients
- Building and Maintaining an appropriate network of key contacts for each client
- Engagement in reconciliation/ Payments/ DSO
- Monitoring day to day operations
- Resolving Khammam clients daily operational issues within the given SLAs
- Analyzing key lanes performance of first & last mile operation
- Monitoring speed of delivery, volume & root cause of fluctuation
- Collaborate with internal stakeholders to maintain and increase performance of client accounts
- Designing SOP, mapping and freezing requirements and providing best solutions to the business
- Sharing inputs over network expansion considering competitor presence & their strategy
- Should be ready to relocate to Khammam if needed.
What you'll need
- Anyone with graduate degree
- Fresher with all marksheet of education
- Aware with area codes of Khammam Telangana.
- Basic Knowledge of use of computer
- Good communication skill
- Bit exposer handling of team
- If local from Khammam will get first choice
- If having some experience with cold calling will get advantage at a time of interview.
Skills
Interested in this role?
It takes about two minutes. Free to apply — Workers Town never asks candidates for money.
Questions about this job
What is the Associate - Client Experience in Khammam – Freshers role at Workers Town?
What is the salary for the Associate - Client Experience in Khammam – Freshers position at Workers Town?
How do I apply for the Associate - Client Experience in Khammam – Freshers job at Workers Town?
How many jobs are currently available in Khammam?
How many Administrative jobs are available right now?
Are there Administrative jobs available in Khammam?
Listing last updated