About the role
We are seeking an Associate to enhance the client experience in Narsaraopet. This entry-level position is perfect for recent graduates eager to start their careers in the dynamic logistics industry. As an Associate, you will play a vital role in fostering positive relationships with our clients and ensuring their needs are met effectively.
The ideal candidate should possess a degree in any discipline and be enthusiastic about contributing to a team-oriented environment. Strong communication skills and a customer-centric mindset are essential as you will be interacting directly with clients to address their inquiries and provide support.
This position offers a competitive salary range of INR 15,000 to 25,000 per month, depending on experience. Freshers are encouraged to apply, making this an excellent opportunity for those looking to launch their careers in logistics.
What you'll do
- Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
- Managing the payable for the allocated clients
- Building and Maintaining an appropriate network of key contacts for each client
- Engagement in reconciliation/ Payments/ DSO
- Monitoring day to day operations
- Resolving Narsaraopet clients daily operational issues within the given SLAs
- Analyzing key lanes performance of first & last mile operation
- Monitoring speed of delivery, volume & root cause of fluctuation
- Collaborate with internal stakeholders to maintain and increase performance of client accounts
- Designing SOP, mapping and freezing requirements and providing best solutions to the business
- Sharing inputs over network expansion considering competitor presence & their strategy
- Should be ready to relocate to Narsaraopet if needed.
What you'll need
- Anyone with graduate degree
- Fresher with all marksheet of education
- Aware with area codes of Narsaraopet Andhra Pradesh.
- Basic Knowledge of use of computer
- Good communication skill
- Bit exposer handling of team
- If local from Narsaraopet will get first choice
- If having some experience with cold calling will get advantage at a time of interview.
Skills
Interested in this role?
It takes about two minutes. Free to apply — Workers Town never asks candidates for money.
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