About the role
We are seeking a motivated Associate to enhance client experience in Srikakulam. This role is ideal for recent graduates looking to start their careers in the logistics industry. As an Associate, you will be responsible for supporting client relationships and ensuring satisfaction through effective communication and problem-solving.
The ideal candidate should possess a degree in any field and demonstrate a willingness to learn and adapt in a dynamic environment. Freshers are encouraged to apply and take the first step in their professional journey with us.
In this position, you will have the opportunity to work with a team dedicated to delivering exceptional service to our clients. Join us to make a meaningful impact in the logistics sector while developing your skills and gaining valuable experience.
What you'll do
- Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
- Managing the payable for the allocated clients
- Building and Maintaining an appropriate network of key contacts for each client
- Engagement in reconciliation/ Payments/ DSO
- Monitoring day to day operations
- Resolving Srikakulam clients daily operational issues within the given SLAs
- Analyzing key lanes performance of first & last mile operation
- Monitoring speed of delivery, volume & root cause of fluctuation
- Collaborate with internal stakeholders to maintain and increase performance of client accounts
- Designing SOP, mapping and freezing requirements and providing best solutions to the business
- Sharing inputs over network expansion considering competitor presence & their strategy
- Should be ready to relocate to Srikakulam if needed.
What you'll need
- Anyone with graduate degree
- Fresher with all marksheet of education
- Aware with area codes of Srikakulam Andhra Pradesh.
- Basic Knowledge of use of computer
- Good communication skill
- Bit exposer handling of team
- If local from Srikakulam will get first choice
- If having some experience with cold calling will get advantage at a time of interview.
Skills
Interested in this role?
It takes about two minutes. Free to apply — Workers Town never asks candidates for money.
Questions about this job
What is the Associate - Client Experience in Srikakulam – Freshers role at Workers Town?
What is the salary for the Associate - Client Experience in Srikakulam – Freshers position at Workers Town?
How do I apply for the Associate - Client Experience in Srikakulam – Freshers job at Workers Town?
How many jobs are currently available in Srikakulam?
How many Administrative jobs are available right now?
Are there Administrative jobs available in Srikakulam?
Listing last updated