Client Relations Associate

Workers Town · recruiting for a confidential client

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Listing updated

Pay
₹20,000–30,000 a month
Location
Durgapur, West Bengal
Work mode
On-site
Job type
Part time
Experience
1–3 yrs
Category
Telecommunications

Join our client's team as a Client Relations Associate in Durgapur. This role is perfect for those passionate about customer engagement and support.

Apply now

About the role

As a Client Relations Associate, you will serve as the primary point of contact for clients, addressing their inquiries and providing essential product information. Your role is crucial in ensuring customer satisfaction through effective communication and problem-solving skills.

This position is perfect for individuals who thrive in a customer-focused environment and enjoy building relationships. You will collaborate closely with the sales and support teams to ensure that client needs are met promptly and effectively.

Working part-time, you will benefit from a flexible schedule that promotes a healthy work-life balance while contributing to a dynamic team. Join us in creating positive customer experiences and enhancing our client relationships.

What you'll do

  • Respond to client inquiries and provide timely solutions
  • Maintain customer records and follow up on interactions
  • Collaborate with sales and support teams for client needs
  • Gather feedback to improve service delivery
  • Assist in resolving customer complaints

What you'll need

  • High school diploma or equivalent
  • 1-3 years of experience in customer service
  • Excellent communication and interpersonal skills

Skills

Strong verbal and written communication skills Ability to work in a team Problem-solving skills

Good to have

Experience with CRM software Knowledge of telecommunications products

Benefits

  • Flexible working hours
  • Opportunity for professional development
  • Friendly and supportive work environment

Interested in this role?

It takes about two minutes. Free to apply — Workers Town never asks candidates for money.

Apply now

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Questions about this job

What are the main responsibilities of this role?
The main responsibilities include addressing customer inquiries and ensuring satisfaction through effective communication.
Is this position part-time?
Yes, this is a part-time role with flexible hours.
What is the salary for this position?
The salary ranges from INR 20,000 to INR 30,000 per month.
Do I need prior experience?
1-3 years of experience in customer service or a related field is preferred.
How can I apply for this job?
Click "Apply Now" on this page to apply through Workers Town. Workers Town is recruiting for this role on behalf of a client employer.

Listing last updated

Client Relations Associate

₹20,000–30,000 a month

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