Client Relations Associate

Workers Town · recruiting for a confidential client

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Listing updated

Pay
₹35,000–50,000 a month
Location
Kalyan-Dombivli, Maharashtra
Work mode
Hybrid
Job type
Full time
Experience
3–5 yrs
Category
Human Resources

In hand: about ₹31,400–45,000 a month after PF and income tax (estimate). How it's worked out

We are seeking a Client Relations Associate for our client’s team in Kalyan-Dombivli. This full-time hybrid role is ideal for experienced professionals in client management.

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About the role

As a Client Relations Associate, you will play a crucial role in fostering and maintaining strong relationships with clients. Your primary responsibility will be to ensure that client needs are met effectively and efficiently, addressing any issues that may arise in a timely manner. You will work collaboratively with various teams to enhance the overall client experience, contributing to higher satisfaction and retention rates.

This position is ideal for individuals who possess excellent communication and interpersonal skills, as well as the ability to thrive in a fast-paced environment. Our client values proactive problem solvers who can anticipate client needs and deliver exceptional service consistently.

What you'll do

  • Manage client relationships
  • Resolve client issues and inquiries
  • Collaborate with internal teams for client needs
  • Enhance client satisfaction strategies

What you'll need

  • Bachelor's degree or equivalent
  • Experience in client relations
  • Strong communication skills

Skills

Strong interpersonal skills Problem-solving abilities Excellent written and verbal communication

Good to have

Experience in a client-facing role Familiarity with CRM software

Benefits

  • Health benefits
  • Work-life balance initiatives
  • Career advancement opportunities

Interested in this role?

It takes about two minutes. Free to apply — Workers Town never asks candidates for money.

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Questions about this job

What tasks will I handle daily?
You will manage client communications, resolve issues, and collaborate with internal teams.
Is this position hybrid?
Yes, the role requires both onsite and remote work.
What qualifications do I need?
3-5 years in client relations or similar roles.
How can I apply for this job?
Click "Apply Now" on this page to apply through Workers Town. Workers Town is recruiting for this role on behalf of a client employer.

Listing last updated

Client Relations Associate

₹35,000–50,000 a month

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