Customer Service Associate

Workers Town · recruiting for a confidential client

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Listing updated

Pay
₹15,000–25,000 a month
Location
Durgapur, West Bengal
Work mode
On-site
Job type
Part time
Experience
Up to 2 yrs
Category
Customer Service

Join our team as a Customer Service Associate in Durgapur. Ideal for freshers looking to start their career in customer support.

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About the role

As a Customer Service Associate, you will be the first point of contact for our customers, assisting them with inquiries and resolving issues efficiently. This role suits individuals who are friendly, patient, and possess strong communication skills. You will manage calls, emails, and chat queries, ensuring that every customer feels valued and heard.

This part-time position offers flexible hours that can accommodate your schedule. You will have the opportunity to develop your customer service skills in a supportive environment, contributing to a positive team atmosphere while gaining valuable experience in the customer support field.

What you'll do

  • Assist customers with inquiries via phone and email
  • Resolve customer complaints effectively
  • Maintain a positive and professional attitude

What you'll need

  • High school diploma or equivalent
  • Excellent verbal and written communication skills
  • Basic computer knowledge

Skills

Good communication skills Problem-solving abilities Customer-focused attitude

Good to have

Experience with CRM systems Basic knowledge of Microsoft Office

Benefits

  • Flexible schedule
  • Training and development opportunities
  • Team events and activities

Interested in this role?

It takes about two minutes. Free to apply — Workers Town never asks candidates for money.

Apply now

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Questions about this job

What are the primary duties of a Customer Service Associate?
You will assist customers with inquiries and resolve issues through various communication channels.
Is prior experience required?
No prior experience is necessary, making this a great opportunity for freshers.
What are the working hours for this role?
The position is part-time with flexible working hours.
What is the salary range?
The salary ranges from INR 15,000 to INR 25,000 per month.
How do I apply for this position?
Click "Apply Now" on this page to apply through Workers Town. Workers Town is recruiting for this role on behalf of a client employer.

Listing last updated

Customer Service Associate

₹15,000–25,000 a month

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