Customer Service Associate

Workers Town · recruiting for a confidential client

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Listing updated

Pay
₹15,000–25,000 a month
Location
Patna, Bihar
Work mode
Hybrid
Job type
Part time
Experience
1–3 yrs
Category
Customer Service

Join our team as a Customer Service Associate and enhance customer satisfaction.

Apply now

About the role

As a Customer Service Associate, you will be the first point of contact for our customers, addressing their inquiries and resolving issues efficiently. This part-time position allows for a hybrid work model, enabling you to balance working from home and the office.

The ideal candidate will possess strong communication skills and a genuine passion for delivering excellent customer service. Your day-to-day responsibilities will include responding to customer queries, processing requests, and ensuring a smooth customer experience.

You will have the opportunity to develop your skills in a supportive environment while contributing to the continuous improvement of our customer service processes.

What you'll do

  • Assist customers with inquiries and issues
  • Process customer requests efficiently
  • Maintain customer satisfaction through effective communication
  • Collaborate with the team to improve service quality

What you'll need

  • 1-3 years of experience in customer service or related field
  • Strong verbal and written communication skills
  • Ability to work in a team environment

Skills

Excellent communication skills Conflict resolution abilities Customer-oriented approach

Good to have

Experience with CRM software Knowledge of customer service best practices

Benefits

  • Flexible working hours
  • Skill development opportunities
  • Work-life balance

Interested in this role?

It takes about two minutes. Free to apply — Workers Town never asks candidates for money.

Apply now

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Questions about this job

What are the working hours for this part-time position?
The working hours are flexible, typically around 20-25 hours a week.
What skills are needed for this role?
Candidates should have good communication skills and a customer-oriented mindset.
Can I work from home?
Yes, this role allows for a hybrid work arrangement.
What is the salary for this position?
The salary ranges from INR 15,000 to INR 25,000 per month.
Are there opportunities for growth in this role?
Yes, outstanding performance may lead to full-time opportunities and career advancement.

Listing last updated

Customer Service Associate

₹15,000–25,000 a month

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