About the role
As a Customer Service Representative, you will deliver outstanding service by addressing customer inquiries, resolving issues, and ensuring a high level of satisfaction. Acting as the primary point of contact, you will guide customers through their questions and provide accurate information to enhance their experience.
This role is ideal for individuals who excel in problem-solving and possess strong communication skills. You will work in a supportive team environment where your contributions are valued, and there are ample opportunities for professional growth with the hiring company.
What you'll do
- Respond to customer inquiries via phone and email
- Resolve customer issues in a timely manner
- Provide product information and support
- Maintain customer records and documentation
What you'll need
- Bachelor's degree or equivalent experience
- Excellent communication skills
- Proficiency in using customer service software
Skills
Strong verbal and written communication skills
Problem-solving abilities
Ability to work in a fast-paced environment
Good to have
Familiarity with CRM tools
Multilingual skills
Benefits
- Competitive salary
- Health insurance coverage
- Opportunities for professional development
Interested in this role?
It takes about two minutes. Free to apply — Workers Town never asks candidates for money.
Questions about this job
What are the main responsibilities of this role?
You will handle customer inquiries, resolve issues, and provide product information.
What is the required experience level?
Candidates should have 1-3 years of experience in customer service.
Is this position remote or onsite?
This is an onsite position based in Boring Road, Patna.
What is the salary range for this role?
The salary ranges from INR 25,000 to INR 40,000 monthly.
How can I apply for this position?
Click "Apply Now" on this page to apply through Workers Town. Workers Town is recruiting for this role on behalf of a client employer.
Listing last updated