About the role
In this role, you will be the first point of contact for our customers, addressing inquiries and resolving issues promptly. The ideal candidate should have a friendly demeanor and excellent communication skills to ensure a positive customer experience. This position offers a supportive environment that encourages growth and learning. If you enjoy solving problems and assisting others, this opportunity is perfect for you.
What you'll do
- Respond to customer inquiries via phone and email
- Provide product information and troubleshoot issues
- Document customer interactions and feedback
- Collaborate with team members to improve service quality
What you'll need
- 1+ years of experience in customer service
- Strong verbal and written communication skills
- Ability to work in a fast-paced environment
Skills
Excellent communication skills
Problem-solving abilities
Customer-focused mindset
Good to have
Experience with CRM software
Knowledge of retail operations
Benefits
- Health insurance
- Performance bonuses
- Professional development opportunities
Interested in this role?
It takes about two minutes. Free to apply — Workers Town never asks candidates for money.
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Questions about this job
What are the main responsibilities of this role?
You will handle customer inquiries, provide information about products, and resolve complaints.
What is the work schedule like?
This is a full-time onsite position with regular working hours.
Is there any specific qualification required?
A minimum of 1 year of experience in customer service and effective communication skills are required.
What is the salary range for this position?
The salary for this role ranges from INR 25,000 to INR 40,000 per month.
Listing last updated