Hiring Customer Service Executive

Workers Town · recruiting for a confidential client

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Listing updated

Pay
₹25,000–40,000 a month
Location
Coimbatore, Tamil Nadu
Work mode
On-site
Job type
Full time
Experience
2–5 yrs
Category
Customer Service

In hand: about ₹22,400–36,000 a month after PF and income tax (estimate). How it's worked out

We are looking for a Customer Service Executive to join our team in Coimbatore. The ideal candidate will assist customers with inquiries and provide solutions.

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About the role

As a Customer Service Executive, you will serve as the first point of contact for our clients, addressing their inquiries and resolving issues with promptness and professionalism. Your role will involve understanding customer needs and providing effective solutions to enhance their experience. Collaboration with team members is essential to ensure high levels of customer satisfaction and to foster long-lasting relationships.

This position is ideal for individuals who are passionate about helping others and possess strong communication skills. A proactive approach and problem-solving mindset will be key to your success in this role. The hiring company promotes a dynamic work environment and offers opportunities for professional development, making it an excellent place for growth.

What you'll do

  • Handle customer inquiries and provide appropriate solutions
  • Maintain accurate records of customer interactions
  • Collaborate with team members to enhance customer service
  • Identify and escalate issues when necessary

What you'll need

  • Bachelor's degree in any field
  • 2-5 years of experience in a customer service role
  • Strong communication and interpersonal skills

Skills

Excellent verbal and written communication skills Problem-solving abilities Ability to work in a fast-paced environment

Good to have

Experience with customer service software Multilingual skills

Benefits

  • Competitive salary
  • Health insurance
  • Opportunities for professional development

Interested in this role?

It takes about two minutes. Free to apply — Workers Town never asks candidates for money.

Apply now

Questions about this job

What are the main responsibilities of this role?
You will assist customers with inquiries, resolve issues, and ensure overall customer satisfaction.
What qualifications are required?
A bachelor's degree with 2-5 years of experience in customer service is preferred.
Is training provided?
Yes, comprehensive training will be provided to all new hires.
What is the work schedule like?
You will work from Monday to Saturday, with Sundays off.
How do I apply for this position?
Click "Apply Now" on this page to apply through Workers Town. Workers Town is recruiting for this role on behalf of a client employer.

Listing last updated

Hiring Customer Service Executive

₹25,000–40,000 a month

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