Customer Service Executive

Workers Town · recruiting for a confidential client

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Listing updated

Pay
₹25,000–40,000 a month
Location
Kanpur, Uttar Pradesh
Work mode
On-site
Job type
Full time
Experience
1–3 yrs
Category
Customer Service

In hand: about ₹22,400–36,000 a month after PF and income tax (estimate). How it's worked out

Join our client's dynamic customer service team in Kanpur as a Customer Service Executive. This role is perfect for individuals who enjoy helping others and solving problems.

Apply now

About the role

In this role, you will be the first point of contact for customers, helping them with inquiries and ensuring their experience is smooth and pleasant. Your responsibilities will include answering calls, resolving issues, and providing information about products and services. This position suits someone who is empathetic, has strong communication skills, and enjoys working in a fast-paced environment. Our client offers a supportive team atmosphere with opportunities for career growth and development.

We are looking for enthusiastic candidates who are eager to learn and grow within the company. If you are a team player who can effectively manage multiple tasks while maintaining a positive attitude, we encourage you to apply. You will receive comprehensive training and ongoing support to help you succeed in your role.

What you'll do

  • Answer customer inquiries via phone and email
  • Resolve customer complaints and issues promptly
  • Provide information about products and services
  • Maintain accurate records of customer interactions

What you'll need

  • 1+ years of experience in customer service
  • Excellent verbal and written communication skills
  • Ability to work in a fast-paced environment

Skills

Strong problem-solving abilities Empathy and patience Basic computer proficiency

Good to have

Experience with CRM software Knowledge of customer service best practices

Benefits

  • Health insurance coverage
  • Performance-based bonuses
  • Opportunities for professional development

Interested in this role?

It takes about two minutes. Free to apply — Workers Town never asks candidates for money.

Apply now

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Questions about this job

What are the main responsibilities of the Customer Service Executive?
You will be responsible for answering customer queries, resolving complaints, and providing information about services.
What qualifications do I need to apply?
Click "Apply Now" on this page to apply through Workers Town. Workers Town is recruiting for this role on behalf of a client employer.
Is this a full-time position?
Yes, this is a full-time onsite position.
What is the salary range for this role?
The salary range is between INR 25,000 to 40,000 per month, depending on experience.
How do I apply for this position?
Click "Apply Now" on this page to apply through Workers Town. Workers Town is recruiting for this role on behalf of a client employer.

Listing last updated

Customer Service Executive

₹25,000–40,000 a month

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