About the role
In this role, you will be the first point of contact for customers, answering their questions and resolving any issues they may have. You will work closely with your team to ensure customer satisfaction and maintain a positive brand image. This position is ideal for individuals looking to kickstart their career in customer service within a dynamic environment. Our client values teamwork and offers opportunities for growth and development.
What you'll do
- Assist customers with inquiries via phone and email
- Resolve customer complaints and provide solutions
- Maintain customer records and update information
- Collaborate with team members to enhance service quality
What you'll need
- 12th pass or equivalent
- Good verbal and written communication skills
- Basic computer knowledge
Skills
Customer service orientation
Problem-solving abilities
Strong interpersonal skills
Good to have
Experience in a customer service role
Familiarity with CRM software
Benefits
- Health insurance coverage
- Performance bonuses
- Opportunities for career advancement
Interested in this role?
It takes about two minutes. Free to apply — Workers Town never asks candidates for money.
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Questions about this job
What are the main responsibilities of this role?
You will handle customer inquiries, provide product information, and resolve complaints.
Is there any specific qualification required?
A basic educational qualification is preferred, along with strong communication skills.
What is the salary range for this position?
The salary ranges from INR 25,000 to INR 35,000 per month.
How can I apply for this job?
Click "Apply Now" on this page to apply through Workers Town. Workers Town is recruiting for this role on behalf of a client employer.
Is training provided for new hires?
Yes, our client provides comprehensive training for all new employees.
Listing last updated