Customer Service Executive

Workers Town · recruiting for a confidential client

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Listing updated

Pay
₹25,000–35,000 a month
Location
Navi Mumbai, Maharashtra
Work mode
On-site
Job type
Full time
Experience
Up to 2 yrs
Category
Customer Service

In hand: about ₹22,400–31,400 a month after PF and income tax (estimate). How it's worked out

Join our client as a Customer Service Executive and help deliver exceptional service to our customers in Navi Mumbai.

Apply now

About the role

As a Customer Service Executive, you will serve as the first point of contact for clients, handling inquiries and resolving issues with professionalism and care. This role is ideal for those who thrive on interpersonal interactions and have a strong commitment to delivering exceptional service.

In this position, you will work within a dynamic team environment that promotes growth and continuous learning. You will receive comprehensive training to equip you with the necessary skills and knowledge to excel. Additionally, there are ample opportunities for career advancement, allowing you to build a fulfilling career in customer service.

What you'll do

  • Handle customer inquiries and provide timely responses
  • Resolve customer complaints and issues
  • Maintain customer records and databases
  • Collaborate with team members to improve service quality

What you'll need

  • Minimum educational qualification: 12th grade
  • Good communication skills in English and Hindi
  • Basic computer skills

Skills

Strong communication skills Customer-oriented mindset Problem-solving abilities

Good to have

Experience in customer service Familiarity with CRM software

Benefits

  • Comprehensive training program
  • Career advancement opportunities
  • Health insurance benefits

Interested in this role?

It takes about two minutes. Free to apply — Workers Town never asks candidates for money.

Apply now

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Questions about this job

What are the main responsibilities of this role?
You will be responsible for handling customer inquiries, providing solutions, and ensuring customer satisfaction.
Is prior experience required for this position?
No, freshers are welcome to apply, and training will be provided.
What is the work schedule like?
This is a full-time onsite role with standard working hours.
What salary can I expect?
The salary for this position ranges from INR 25,000 to 35,000 per month.
How do I apply for this position?
Click "Apply Now" on this page to apply through Workers Town. Workers Town is recruiting for this role on behalf of a client employer.

Listing last updated

Customer Service Executive

₹25,000–35,000 a month

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