Customer Service Executive

Workers Town · recruiting for a confidential client

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Listing updated

Pay
₹20,000–30,000 a month
Location
Ranchi, Jharkhand
Work mode
Hybrid
Job type
Contract
Experience
Up to 2 yrs
Category
Customer Service

In hand: about ₹17,900–26,900 a month after PF and income tax (estimate). How it's worked out

Our client is seeking a dedicated Customer Service Executive to join their dynamic team in Ranchi. This role is perfect for recent graduates looking to start their careers in customer service.

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About the role

As a Customer Service Executive, you will serve as the initial point of contact for customers, addressing inquiries and resolving issues efficiently. This role demands strong communication skills and a positive demeanor to ensure a satisfying customer experience.

You will receive comprehensive training to manage various customer service scenarios, allowing you to grow within a supportive environment that emphasizes personal and professional development. The hiring company is committed to employee growth, providing opportunities to enhance your skills in customer engagement and service excellence.

What you'll do

  • Handle customer inquiries and complaints
  • Provide information about products and services
  • Resolve issues in a timely manner
  • Maintain records of customer interactions

What you'll need

  • High school diploma or equivalent
  • Fresh graduates are encouraged to apply
  • Good communication skills

Skills

Excellent verbal communication Problem-solving skills Customer-focused attitude

Good to have

Familiarity with CRM software Basic computer skills

Benefits

  • Training and development programs
  • Flexible hybrid work model
  • Performance bonuses

Interested in this role?

It takes about two minutes. Free to apply — Workers Town never asks candidates for money.

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Questions about this job

What will my main duties be?
You will assist customers with inquiries and resolve issues in a timely manner.
Is there an opportunity for full-time employment after the contract?
Yes, based on performance, there may be opportunities for full-time positions.
Do I need prior experience for this role?
No prior experience is required, but good communication skills are essential.
What is the salary for this position?
The salary ranges from INR 20,000 to INR 30,000 per month.
How do I apply for this position?
Click "Apply Now" on this page to apply through Workers Town. Workers Town is recruiting for this role on behalf of a client employer.

Listing last updated

Customer Service Executive

₹20,000–30,000 a month

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