Customer Service Representative

Workers Town · recruiting for a confidential client

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Listing updated

Pay
₹25,000–35,000 a month
Location
Guwahati, Assam
Work mode
Remote
Job type
Full time
Experience
1–3 yrs
Category
Customer Service

In hand: about ₹22,400–31,400 a month after PF and income tax (estimate). How it's worked out

Our client is seeking a Customer Service Representative to join their remote team. This position is ideal for those with experience in customer support looking to advance their careers.

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About the role

As a Customer Service Representative, you will be the first point of contact for customers, addressing inquiries and providing support through various communication channels including phone, email, and chat. Your role is vital in ensuring customer satisfaction and efficiently resolving issues to enhance the overall customer experience.

In this remote position, you will work closely with a dedicated team that values collaboration and encourages your professional growth. The hiring company fosters an environment where your contributions are recognized, and your development is supported.

If you are passionate about helping others and possess strong communication skills, this opportunity is perfect for you. Join our client and make a meaningful impact in the lives of customers.

What you'll do

  • Manage customer inquiries and complaints
  • Provide information about products and services
  • Document customer interactions in the system
  • Work with team members to improve customer service processes

What you'll need

  • Strong communication skills
  • Experience with customer service software
  • Ability to work independently

Skills

Problem-solving skills Excellent verbal and written communication Empathy and patience

Good to have

Familiarity with CRM systems Multilingual abilities

Benefits

  • Work from home flexibility
  • Health insurance
  • Paid time off

Interested in this role?

It takes about two minutes. Free to apply — Workers Town never asks candidates for money.

Apply now

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Questions about this job

What are the required qualifications for this position?
The role requires at least 1 year of experience in customer service.
Is remote work allowed?
Yes, this position is fully remote.
What is the salary for this role?
The salary ranges from INR 25,000 to INR 35,000 per month.
How do I apply for this job?
Click "Apply Now" on this page to apply through Workers Town. Workers Town is recruiting for this role on behalf of a client employer.
Are there opportunities for advancement?
Yes, the company offers various paths for career development.

Listing last updated

Customer Service Representative

₹25,000–35,000 a month

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