Customer Service Representative

Workers Town · recruiting for a confidential client

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Listing updated

Pay
₹18,000–25,000 a month
Location
Gwalior, Madhya Pradesh
Work mode
On-site
Job type
Full time
Experience
Up to 2 yrs
Category
Customer Service

In hand: about ₹16,100–22,400 a month after PF and income tax (estimate). How it's worked out

Join our client as a Customer Service Representative in Gwalior. This entry-level position is perfect for fresh graduates looking to start their careers in a dynamic environment.

Apply now

About the role

As a Customer Service Representative, you will serve as the initial point of contact for customers, assisting them with inquiries and resolving various issues. Your role will involve managing both calls and emails while ensuring a high level of customer satisfaction through timely and effective solutions.

This position is well-suited for individuals who are passionate about communication and helping others. You will have the opportunity to develop your skills in a supportive team environment, where your contributions are valued.

If you are eager to learn and committed to delivering excellent service, this role may be the perfect opportunity for you to start your career.

What you'll do

  • Handle customer inquiries and complaints
  • Provide product and service information
  • Resolve customer issues effectively
  • Maintain customer records and databases

What you'll need

  • High school diploma or equivalent
  • Strong communication skills
  • Basic computer proficiency

Skills

Excellent verbal communication Problem-solving skills Customer-focused attitude

Good to have

Experience with CRM software Knowledge of customer service best practices

Benefits

  • Health benefits
  • Performance bonuses
  • Opportunities for career advancement

Interested in this role?

It takes about two minutes. Free to apply — Workers Town never asks candidates for money.

Apply now

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Questions about this job

What are the primary responsibilities of this role?
You will handle customer inquiries, provide assistance, and resolve issues via phone and email.
Is prior experience required?
No, this role is open to fresh graduates and those with limited experience.
What is the work schedule like?
The position requires full-time hours, typically Monday to Friday.
How do I apply for this position?
Click "Apply Now" on this page to apply through Workers Town. Workers Town is recruiting for this role on behalf of a client employer.

Listing last updated

Customer Service Representative

₹18,000–25,000 a month

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