About the role
As a Customer Service Representative, you will play a vital role in enhancing customer satisfaction by providing timely assistance and resolving inquiries. Your responsibilities will include addressing customer concerns via phone, email, or chat, ensuring that all issues are handled efficiently and effectively.
In addition to problem-solving, you will also be expected to maintain detailed records of customer interactions and escalate issues when necessary. Strong communication skills and a customer-first mindset are essential for success in this role.
Our client offers a supportive work environment where your contributions are valued. You will have opportunities for growth and development, making this position an excellent step in your career.
What you'll do
- Respond to customer inquiries via phone and email
- Resolve customer issues effectively
- Maintain customer records
- Provide feedback on customer experience
What you'll need
- Bachelor's degree or equivalent experience
- Experience in customer service
- Strong communication skills
Skills
Good to have
Benefits
- Commission on sales
- Health insurance
- Career advancement opportunities
Interested in this role?
It takes about two minutes. Free to apply — Workers Town never asks candidates for money.
Customer Service Representative jobs in other cities
Questions about this job
What is the Customer Service Representative role?
What is the salary for the Customer Service Representative position?
How do I apply for the Customer Service Representative job?
How many jobs are currently available in Pune?
How many Sales & Business Development jobs are available right now?
Are there Sales & Business Development jobs available in Pune?
Listing last updated