Customer Support Specialist

Workers Town · recruiting for a confidential client

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Listing updated

Pay
₹15,000–25,000 a month
Location
Kanpur, Uttar Pradesh
Work mode
Remote
Job type
Part time
Experience
Up to 2 yrs
Category
Customer Service

Our client is seeking a Customer Support Specialist who can provide exceptional service to clients remotely. This is an excellent entry-level position.

Apply now

About the role

As a Customer Support Specialist, you will play a vital role in assisting customers with their inquiries and providing effective solutions. Your duties will involve responding to emails and chat queries, guiding customers through various processes, and ensuring overall client satisfaction.

This position is ideal for recent graduates or individuals eager to begin a career in customer service. You will benefit from comprehensive training and ongoing support from our team, equipping you with the skills necessary for professional growth.

If you have a passion for helping others and thrive in a fast-paced environment, this opportunity is perfect for you. Join us and make a positive impact on our customers' experiences.

What you'll do

  • Respond to customer inquiries via email and chat
  • Provide solutions to customer problems
  • Maintain accurate records of customer interactions
  • Assist in improving customer service processes

What you'll need

  • High school diploma or equivalent
  • Strong verbal and written communication skills
  • Basic familiarity with computers and online tools

Skills

Strong customer service orientation Ability to work independently Quick problem-solving skills

Good to have

Familiarity with customer service software Multilingual abilities

Benefits

  • Flexible working hours
  • Remote work opportunity
  • Comprehensive training provided

Interested in this role?

It takes about two minutes. Free to apply — Workers Town never asks candidates for money.

Apply now

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Questions about this job

What are the key responsibilities for this job?
You will assist customers through emails and chat, providing solutions and support.
Is prior experience necessary for this position?
No, this is an entry-level position suitable for freshers.
What are the working hours for part-time roles?
Part-time hours are flexible and can be discussed during the interview.
What is the salary range for this role?
The salary range is INR 15,000 to INR 25,000 per month.
How do I apply for this position?
Click "Apply Now" on this page to apply through Workers Town. Workers Town is recruiting for this role on behalf of a client employer.

Listing last updated

Customer Support Specialist

₹15,000–25,000 a month

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