IT Support Specialist

Workers Town · recruiting for a confidential client

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Listing updated

Pay
₹40,000–70,000 a month
Location
Ghaziabad, Uttar Pradesh
Work mode
Remote
Job type
Full time
Experience
2–5 yrs
Category
IT

In hand: about ₹36,000–63,100 a month after PF and income tax (estimate). How it's worked out

We are looking for a skilled IT Support Specialist to join our remote team in Ghaziabad.

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About the role

As an IT Support Specialist, you will play a crucial role in maintaining the functionality of our users' software and hardware systems. Your responsibilities will include troubleshooting technical issues, managing help desk requests, and assisting with system upgrades to enhance overall efficiency. This position is ideal for candidates who possess strong problem-solving abilities and a genuine enthusiasm for technology.

You will be part of a collaborative team that values innovation and continuous improvement. The hiring company is committed to providing ongoing training and support, ensuring you have the resources needed to excel in your role. Join us to help create a seamless technical experience for users and contribute to the success of our operations.

What you'll do

  • Provide technical support to users
  • Troubleshoot software and hardware issues
  • Manage help desk requests
  • Assist in system upgrades and installations

What you'll need

  • 2-5 years of experience in IT support
  • Strong problem-solving skills
  • Excellent communication skills

Skills

Technical knowledge of IT systems Customer service orientation Ability to work independently

Good to have

Familiarity with network systems Experience with ticketing systems

Benefits

  • Remote working flexibility
  • Competitive salary package
  • Opportunity for skill development

Interested in this role?

It takes about two minutes. Free to apply — Workers Town never asks candidates for money.

Apply now

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Questions about this job

What are the daily tasks for this role?
You will troubleshoot technical issues, assist users via help desk, and manage system upgrades.
Is this position remote?
Yes, this is a fully remote position.
What experience is required for this role?
We are looking for candidates with 2-5 years in IT support or a related field.
What tools will I be using?
You will work with various software and help desk systems to manage support requests.
How do I apply for this position?
Click "Apply Now" on this page to apply through Workers Town. Workers Town is recruiting for this role on behalf of a client employer.

Listing last updated

IT Support Specialist

₹40,000–70,000 a month

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