About the role
As an IT Support Specialist, you will be responsible for providing technical assistance to end-users and resolving hardware and software issues efficiently. Your role will involve managing IT resources and participating in various IT projects to implement new technologies that enhance operational efficiency.
The ideal candidate should possess excellent customer service skills, demonstrating the ability to communicate effectively with users at all levels. You will thrive in both independent and collaborative work settings, contributing to a dynamic team environment. Our client fosters a flexible work culture that supports professional growth and advancement opportunities.
What you'll do
- Provide technical support to end-users
- Troubleshoot hardware and software issues
- Manage IT resources and inventory
- Assist in the implementation of new technologies
- Document technical procedures and solutions
What you'll need
- Bachelor's degree in IT or related field
- 3-6 years of experience in IT support
- Strong communication and customer service skills
Skills
Good to have
Benefits
- Competitive salary
- Flexible work arrangements
- Opportunities for professional development
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