Technical Support Specialist

Workers Town · recruiting for a confidential client

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Listing updated

Pay
₹15,000–25,000 a month
Location
Ghaziabad, Uttar Pradesh
Work mode
Hybrid
Job type
Part time
Experience
1–3 yrs
Category
Technical Support

Join our client as a Technical Support Specialist in Ghaziabad, providing exceptional support to users while enjoying flexible working hours.

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About the role

As a Technical Support Specialist, you will play a crucial role in assisting customers with troubleshooting technical issues related to products and services. Your effective communication skills will help you understand customer problems and deliver appropriate solutions, ensuring high levels of customer satisfaction.

This part-time role is ideal for individuals who are passionate about technology and enjoy helping others. With a hybrid work mode, you can achieve a balanced work-life experience while being part of a supportive team environment.

If you possess the technical expertise and a customer-oriented mindset, we invite you to explore this rewarding opportunity with our client.

What you'll do

  • Resolve customer technical issues
  • Provide timely and accurate support
  • Document interactions and solutions
  • Collaborate with other team members

What you'll need

  • 1-3 years of technical support experience
  • Strong problem-solving skills
  • Basic understanding of IT systems

Skills

Technical troubleshooting Customer service Effective communication

Good to have

Familiarity with support ticket systems Experience with networking technologies

Benefits

  • Flexible working hours
  • Remote work options
  • Skill development opportunities

Interested in this role?

It takes about two minutes. Free to apply — Workers Town never asks candidates for money.

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Questions about this job

What responsibilities will I have as a Technical Support Specialist?
You will troubleshoot technical issues and provide solutions to customers.
Is this a full-time or part-time position?
This is a part-time position with flexible hours.
What qualifications are required?
Experience in technical support and strong communication skills are necessary.
What is the work mode for this role?
This position is hybrid, allowing for both onsite and remote work.
How do I apply for this job?
Click "Apply Now" on this page to apply through Workers Town. Workers Town is recruiting for this role on behalf of a client employer.

Listing last updated

Technical Support Specialist

₹15,000–25,000 a month

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