About the role
We are seeking a dedicated Associate to enhance the client experience in Deoria. This role is perfect for recent graduates looking to start their career in the dynamic logistics industry. As an Associate, you will engage with clients, address their inquiries, and provide support to ensure a seamless experience.
The ideal candidate will be a graduate from any discipline, possessing strong communication skills and a willingness to learn. You will be integral in building lasting relationships with clients, contributing to the overall success of our team.
This is an excellent opportunity for freshers to gain valuable experience in a leading logistics company while developing your professional skills. If you are motivated and eager to grow, we encourage you to apply.
What you'll do
- Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
- Managing the payable for the allocated clients
- Building and Maintaining an appropriate network of key contacts for each client
- Engagement in reconciliation/ Payments/ DSO
- Monitoring day to day operations
- Resolving Deoria clients daily operational issues within the given SLAs
- Analyzing key lanes performance of first & last mile operation
- Monitoring speed of delivery, volume & root cause of fluctuation
- Collaborate with internal stakeholders to maintain and increase performance of client accounts
- Designing SOP, mapping and freezing requirements and providing best solutions to the business
- Sharing inputs over network expansion considering competitor presence & their strategy
- Should be ready to relocate to Deoria if needed.
What you'll need
- Anyone with graduate degree
- Fresher with all marksheet of education
- Aware with area codes of Deoria Uttar Pradesh.
- Basic Knowledge of use of computer
- Good communication skill
- Bit exposer handling of team
- If local from Deoria will get first choice
- If having some experience with cold calling will get advantage at a time of interview.
Skills
Interested in this role?
It takes about two minutes. Free to apply — Workers Town never asks candidates for money.
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