Customer Care Executive

Workers Town · recruiting for a confidential client

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Listing updated

Pay
₹25,000–40,000 a month
Location
Lucknow, Uttar Pradesh
Work mode
On-site
Job type
Full time
Experience
Up to 2 yrs
Category
Telecommunications

In hand: about ₹22,400–36,000 a month after PF and income tax (estimate). How it's worked out

Join our client as a Customer Care Executive in Lucknow. This entry-level role is perfect for freshers looking to kickstart their careers in telecommunications.

Apply now

About the role

As a Customer Care Executive, you will serve as the first point of contact for customers, addressing inquiries and resolving issues related to services. This role is ideal for energetic individuals who are passionate about helping others and delivering exceptional customer service.

You will collaborate with a supportive team, receiving the necessary training and mentorship to thrive in the telecommunications industry. Your responsibilities will include effective communication, problem-solving, and ensuring customer satisfaction at all times.

If you possess a customer-centric attitude and are eager to learn, this position offers a fantastic opportunity to grow your career in a dynamic environment.

What you'll do

  • Address customer inquiries and provide accurate information.
  • Resolve customer complaints effectively and efficiently.
  • Maintain records of customer interactions.
  • Collaborate with team members to improve service delivery.

What you'll need

  • High school diploma or equivalent.
  • Strong communication skills.
  • Basic computer knowledge.

Skills

Excellent verbal communication. Problem-solving abilities. Customer-oriented mindset.

Good to have

Experience in customer service. Familiarity with telecommunications products.

Benefits

  • Competitive salary.
  • Training and development opportunities.
  • Health benefits and employee discounts.

Interested in this role?

It takes about two minutes. Free to apply — Workers Town never asks candidates for money.

Apply now

Questions about this job

What are the responsibilities of a Customer Care Executive?
You will handle customer inquiries, provide support regarding services, and ensure customer satisfaction.
Is prior experience required for this role?
No, this is an entry-level position and freshers are encouraged to apply.
What is the work schedule for this position?
The position requires you to work on-site, typically from Monday to Saturday.
What skills are necessary for this role?
Good communication and customer service skills are essential for success in this role.

Listing last updated

Customer Care Executive

₹25,000–40,000 a month

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