Customer Support Executive

Workers Town · recruiting for a confidential client

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Listing updated

Pay
₹25,000–40,000 a month
Location
Lucknow, Uttar Pradesh
Work mode
On-site
Job type
Full time
Experience
1–3 yrs
Category
Telecommunications

In hand: about ₹22,400–36,000 a month after PF and income tax (estimate). How it's worked out

Join our client as a Customer Support Executive in Lucknow and become a key player in providing exceptional service to customers.

Apply now

About the role

As a Customer Support Executive, you will play a crucial role in enhancing customer satisfaction by addressing inquiries and resolving issues promptly. Engaging with clients through various communication channels, you will ensure their experiences are positive and efficient.

This position is ideal for individuals who excel in communication and thrive in a dynamic, problem-solving environment. Our client promotes teamwork and offers a collaborative atmosphere where your contributions will significantly impact customer satisfaction.

If you are passionate about helping others and seek a fulfilling career, this opportunity allows you to grow and develop your skills while making a difference.

What you'll do

  • Manage customer inquiries via phone, email, and chat.
  • Provide information about products and services.
  • Resolve customer issues efficiently.
  • Maintain accurate records of customer interactions.
  • Collaborate with team members to enhance service quality.

What you'll need

  • Minimum 1 year of experience in customer service.
  • Excellent verbal and written communication skills.
  • Ability to work in a fast-paced environment.

Skills

Strong communication skills. Problem-solving abilities. Customer-focused mindset.

Good to have

Familiarity with CRM software. Multilingual proficiency.

Benefits

  • Competitive salary and performance bonuses.
  • Training and development opportunities.
  • Health and wellness programs.

Interested in this role?

It takes about two minutes. Free to apply — Workers Town never asks candidates for money.

Apply now

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Questions about this job

What are the main responsibilities of a Customer Support Executive?
You will handle customer inquiries, provide information about products and services, and resolve issues effectively.
What qualifications are needed for this role?
A minimum of 1 year of experience in customer service or a related field is preferred.
Where is the job located?
This position is based in Lucknow, specifically on Mahatma Gandhi Road.
What is the salary range for this position?
The salary for this role ranges from INR 25,000 to INR 40,000 per month.
How can I apply for this role?
Click "Apply Now" on this page to apply through Workers Town. Workers Town is recruiting for this role on behalf of a client employer.

Listing last updated

Customer Support Executive

₹25,000–40,000 a month

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