Customer Service Executive

Workers Town · recruiting for a confidential client

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Listing updated

Pay
₹25,000–40,000 a month
Location
Lucknow, Uttar Pradesh
Work mode
On-site
Job type
Full time
Experience
1–3 yrs
Category
Customer Service

In hand: about ₹22,400–36,000 a month after PF and income tax (estimate). How it's worked out

Join our client as a Customer Service Executive in Lucknow. This role is perfect for individuals who are passionate about helping customers and improving their experience.

Apply now

About the role

As a Customer Service Executive, you will play a crucial role in maintaining customer satisfaction by addressing inquiries and resolving issues efficiently. Your primary focus will be to engage with clients through multiple communication channels, ensuring they receive the highest level of service.

This position is ideal for individuals who thrive in fast-paced environments and possess strong problem-solving skills. You will collaborate with a dynamic team committed to building lasting customer relationships and continuously improving service quality. Join us in creating a positive experience for our clients and making a difference in their interactions with our client.

What you'll do

  • Address customer inquiries via phone, email, and chat
  • Resolve customer complaints effectively
  • Maintain accurate records of customer interactions
  • Collaborate with other departments to enhance service quality

What you'll need

  • Bachelor's degree in any field
  • Strong communication skills
  • Proficiency in MS Office

Skills

Excellent verbal and written communication Problem-solving skills Ability to work under pressure

Good to have

Experience with CRM software Multilingual abilities

Benefits

  • Health insurance
  • Performance bonuses
  • Professional development opportunities

Interested in this role?

It takes about two minutes. Free to apply — Workers Town never asks candidates for money.

Apply now

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Questions about this job

What are the primary responsibilities of this role?
You will handle customer inquiries, resolve issues, and ensure customer satisfaction.
Is prior experience required?
Yes, a minimum of one year in customer service is preferred.
What are the working hours?
The role requires full-time availability, typically from 9 AM to 6 PM.
How can I apply?
Click "Apply Now" on this page to apply through Workers Town. Workers Town is recruiting for this role on behalf of a client employer.

Listing last updated

Customer Service Executive

₹25,000–40,000 a month

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