About the role
In the role of Customer Service Associate, you will engage with customers to provide information about our products and services. Your primary responsibility will be to respond to inquiries, assist customers with issues, and ensure a positive experience. This position is perfect for recent graduates or those looking to start their career in customer service.
You will have the opportunity to work both in-office and remotely, offering flexibility in your schedule. If you are friendly, customer-oriented, and ready to learn, we encourage you to apply and take the first step in your professional journey.
What you'll do
- Assist customers with inquiries via phone and chat
- Resolve customer issues and provide solutions
- Maintain a high level of customer satisfaction
- Document customer interactions and feedback
What you'll need
- High school diploma or equivalent
- Basic computer skills
- Strong interpersonal skills
Skills
Excellent verbal communication
Problem-solving abilities
Customer-oriented mindset
Good to have
Familiarity with customer service software
Basic knowledge of sales techniques
Benefits
- Flexible working hours
- Employee discounts
- Training and development opportunities
Interested in this role?
It takes about two minutes. Free to apply — Workers Town never asks candidates for money.
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Questions about this job
What are the core duties of a Customer Service Associate?
You will assist customers, answer inquiries, and resolve issues.
Is experience necessary for this position?
No, we welcome applicants with little to no experience.
What is the work mode for this job?
The role is hybrid, allowing for both in-office and remote work.
What is the salary range for this role?
The monthly salary ranges from INR 20,000 to INR 30,000.
How do I apply for this position?
Click "Apply Now" on this page to apply through Workers Town. Workers Town is recruiting for this role on behalf of a client employer.
Listing last updated