About the role
As a Customer Service Associate, you will be the first point of contact for customers, addressing their queries and concerns effectively. This role demands strong communication skills and a passion for delivering excellent service. You will thrive in a dynamic environment, handling calls and email inquiries while ensuring that every customer interaction is positive.
This position is perfect for fresh graduates or individuals with limited experience who are eager to begin their career in customer service. Our client offers a supportive team atmosphere along with comprehensive training to help you succeed in this role.
What you'll do
- Respond to customer inquiries via phone and email.
- Provide accurate information regarding products and services.
- Maintain customer satisfaction through effective communication.
- Document customer interactions and feedback.
What you'll need
- High school diploma or equivalent.
- Strong verbal and written communication skills.
- Basic computer skills.
Skills
Excellent communication skills.
Problem-solving abilities.
Customer-focused attitude.
Good to have
Experience in a call center environment.
Knowledge of CRM software.
Benefits
- Health insurance.
- Performance bonuses.
- Paid training.
Interested in this role?
It takes about two minutes. Free to apply — Workers Town never asks candidates for money.
Customer Service Associate jobs in other cities
Questions about this job
What will my responsibilities be?
You'll handle customer inquiries, resolve issues, and provide product information.
Is there room for growth in this position?
Yes, there are opportunities for advancement in customer service roles.
What qualifications do I need?
A high school diploma is required; customer service experience is a plus.
What is the salary range?
The salary ranges from INR 25,000 to INR 35,000 per month.
Listing last updated