About the role
As a Customer Service Associate, you will serve as the primary point of contact for customers, addressing inquiries and resolving issues efficiently. This role involves interacting with customers via phone, chat, and email, ensuring a high level of satisfaction while providing exceptional service.
This position is well-suited for recent graduates or individuals with limited experience who are enthusiastic about developing their skills in a dynamic work environment. Our client offers a supportive team atmosphere that values personal and professional growth, providing opportunities for you to advance your career.
What you'll do
- Assist customers with inquiries and provide solutions.
- Manage customer complaints and escalate when necessary.
- Document customer interactions and feedback.
- Collaborate with team members to improve service quality.
What you'll need
- 12th pass or equivalent.
- Good communication skills.
- Basic computer knowledge.
Skills
Effective communication.
Problem-solving abilities.
Time management skills.
Good to have
Familiarity with CRM software.
Multilingual abilities.
Benefits
- Health insurance coverage.
- Performance bonuses.
- Opportunities for career advancement.
Interested in this role?
It takes about two minutes. Free to apply — Workers Town never asks candidates for money.
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Questions about this job
What are the working hours for this role?
The working hours are typically 9 AM to 6 PM, Monday to Friday.
Is there any training provided?
Yes, comprehensive training will be provided to help you succeed in your role.
What is the salary range for this position?
The salary ranges from INR 25,000 to INR 35,000 per month.
Do I need prior experience in customer service?
No, prior experience is not necessary but is a plus.
How do I apply for this position?
Click "Apply Now" on this page to apply through Workers Town. Workers Town is recruiting for this role on behalf of a client employer.
Listing last updated