Customer Service Associate

Workers Town · recruiting for a confidential client

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Listing updated

Pay
₹15,000–25,000 a month
Location
Surat, Gujarat
Work mode
Hybrid
Job type
Part time
Experience
1–3 yrs
Category
Customer Service

Join our client as a Customer Service Associate in Surat. This role is perfect for individuals looking for flexible working hours while making a difference in customer satisfaction.

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About the role

In this role, you will be responsible for assisting customers with inquiries, resolving issues, and providing product information. You will work closely with the support team to ensure a seamless customer experience. This part-time position offers flexibility, making it an excellent choice for those balancing other commitments. Your enthusiasm for helping others will be key to succeeding in this role.

What you'll do

  • Interact with customers via phone, email, and chat.
  • Resolve customer issues efficiently.
  • Provide information about products and services.
  • Document customer interactions and feedback.

What you'll need

  • High school diploma or equivalent.
  • Previous customer service experience preferred.
  • Strong interpersonal skills.

Skills

Excellent verbal and written communication. Patience and empathy. Ability to multitask.

Good to have

Experience with CRM software. Basic computer skills.

Benefits

  • Flexible working hours.
  • Work-from-home opportunities.
  • Incentives based on performance.

Interested in this role?

It takes about two minutes. Free to apply — Workers Town never asks candidates for money.

Apply now

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Questions about this job

What shifts are available for this part-time role?
Shifts are flexible, and you can choose morning or evening hours.
Is this a remote position?
This is a hybrid role with both remote and onsite work.
What kind of training will be provided?
You will receive comprehensive training on customer service protocols.
How do I handle customer complaints?
You will learn effective techniques during your training.
How can I apply for this role?
Click "Apply Now" on this page to apply through Workers Town. Workers Town is recruiting for this role on behalf of a client employer.

Listing last updated

Customer Service Associate

₹15,000–25,000 a month

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