About the role
As a Customer Service Associate, you will serve as the first point of contact for customers, efficiently addressing inquiries and resolving issues. This role demands excellent communication skills and a friendly demeanor to ensure customer satisfaction. You will assist customers with product information, manage complaints, and provide effective solutions to enhance their experience.
This part-time position is perfect for enthusiastic individuals who enjoy interacting with people and seek flexible working hours. Join a supportive team where you can develop your skills and thrive in a dynamic environment.
What you'll do
- Respond to customer inquiries via phone, email, or chat.
- Resolve customer complaints and provide appropriate solutions.
- Maintain customer records and ensure accurate documentation.
- Provide product information and assist with orders.
What you'll need
- High school diploma or equivalent; further education is a plus.
- Basic knowledge of customer service principles.
- Strong verbal and written communication skills.
Skills
Excellent communication and interpersonal skills.
Ability to handle difficult situations with a calm demeanor.
Basic computer skills.
Good to have
Familiarity with customer service software.
Multilingual abilities are a plus.
Benefits
- Flexible working hours.
- Opportunity to gain experience in customer service.
- Supportive team environment.
Interested in this role?
It takes about two minutes. Free to apply — Workers Town never asks candidates for money.
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Questions about this job
What will my daily responsibilities be?
You will handle customer inquiries, manage complaints, and ensure customer satisfaction.
Do I need previous experience?
No, this role is suitable for freshers as well as those with some experience.
What are the working hours?
This is a part-time position with flexible hours.
What is the salary range for this position?
The salary ranges from INR 15,000 to INR 25,000 per month.
How do I apply for this position?
Click "Apply Now" on this page to apply through Workers Town. Workers Town is recruiting for this role on behalf of a client employer.
Listing last updated