Customer Service Associate

Workers Town · recruiting for a confidential client

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Listing updated

Pay
₹25,000–40,000 a month
Location
Vijayawada, Andhra Pradesh
Work mode
On-site
Job type
Full time
Experience
1–3 yrs
Category
Customer Service

In hand: about ₹22,400–36,000 a month after PF and income tax (estimate). How it's worked out

Join our client as a Customer Service Associate and become the face of the company, helping customers resolve their queries effectively.

Apply now

About the role

As a Customer Service Associate, you will play a vital role in ensuring customer satisfaction by addressing inquiries and resolving issues efficiently. Your strong communication skills will enable you to connect with customers, providing them with the support they need. This position requires a proactive approach to problem-solving, allowing you to tackle challenges in a fast-paced environment.

Our client fosters a collaborative workplace where teamwork is essential. You will be part of a dedicated team focused on delivering high-quality service and maintaining positive customer relationships. If you are passionate about helping others and thrive in dynamic settings, this opportunity is an excellent fit for you.

What you'll do

  • Interact with customers via phone, email, or chat
  • Resolve customer complaints and inquiries
  • Provide accurate product information
  • Maintain customer records and documentation

What you'll need

  • Bachelor's degree or equivalent experience
  • Strong communication skills
  • Ability to work in a team environment

Skills

Excellent verbal and written communication Problem-solving skills Basic computer proficiency

Good to have

Experience with CRM systems Multilingual abilities

Benefits

  • Competitive salary
  • Health insurance
  • Opportunities for career advancement

Interested in this role?

It takes about two minutes. Free to apply — Workers Town never asks candidates for money.

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Questions about this job

What are the main responsibilities of this role?
You will handle customer inquiries, resolve issues, and provide product information.
What are the working hours?
This is a full-time position with standard office hours, Monday to Friday.
Is there any training provided?
Yes, comprehensive training will be provided to ensure you are well-equipped for the role.
What experience is required?
Candidates with 1-3 years of customer service experience are preferred.
How can I apply for this position?
Click "Apply Now" on this page to apply through Workers Town. Workers Town is recruiting for this role on behalf of a client employer.

Listing last updated

Customer Service Associate

₹25,000–40,000 a month

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