Customer Service Executive

Workers Town · recruiting for a confidential client

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Listing updated

Pay
₹25,000–40,000 a month
Location
Dehradun, Uttarakhand
Work mode
On-site
Job type
Full time
Experience
1–3 yrs
Category
Customer Service

In hand: about ₹22,400–36,000 a month after PF and income tax (estimate). How it's worked out

We are looking for a dedicated Customer Service Executive to join our dynamic team in Dehradun. This is a full-time onsite role that requires excellent communication skills.

Apply now

About the role

As a Customer Service Executive, you will address customer inquiries, provide product information, and efficiently resolve issues. Your role is vital in maintaining customer satisfaction and loyalty, ensuring a positive experience for each client. This position is designed for individuals who excel in fast-paced environments and are eager to assist clients with their needs.

Our client values a supportive atmosphere that fosters professional growth and enhances communication skills. We seek candidates who are passionate about customer service and possess strong problem-solving abilities. If you enjoy helping others and can effectively manage multiple tasks, we encourage you to apply and become a part of our dedicated team.

What you'll do

  • Respond to customer inquiries and provide assistance
  • Resolve customer complaints and issues promptly
  • Maintain accurate records of customer interactions
  • Collaborate with team members to enhance service quality

What you'll need

  • Bachelor's degree preferred
  • 1-3 years of experience in customer service
  • Excellent verbal and written communication skills

Skills

Strong communication skills Problem-solving abilities Time management

Good to have

Familiarity with CRM software Multilingual abilities

Benefits

  • Health insurance
  • Professional development opportunities
  • Friendly work environment

Interested in this role?

It takes about two minutes. Free to apply — Workers Town never asks candidates for money.

Apply now

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Questions about this job

What are the main responsibilities of this role?
The main responsibilities include addressing customer inquiries, providing product information, and resolving issues to maintain customer satisfaction.
What are the working hours?
The working hours are typically from 9 AM to 6 PM, Monday to Friday.
Is there a possibility for growth within the company?
Yes, we offer opportunities for advancement based on performance and experience.
What qualifications are required?
Candidates should have at least 1 year of experience in customer service and strong communication skills.

Listing last updated

Customer Service Executive

₹25,000–40,000 a month

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