Customer Service Executive

Workers Town · recruiting for a confidential client

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Listing updated

Pay
₹25,000–40,000 a month
Location
Gurugram, Haryana
Work mode
On-site
Job type
Full time
Experience
1–3 yrs
Category
Customer Service

In hand: about ₹22,400–36,000 a month after PF and income tax (estimate). How it's worked out

Join our dynamic team as a Customer Service Executive in Gurugram. We're looking for passionate individuals to enhance customer satisfaction.

Apply now

About the role

As a Customer Service Executive, you will be the voice of our client, ensuring customer inquiries are handled with care and efficiency. Your day-to-day responsibilities will include addressing customer questions, resolving issues, and providing product information.

This role is ideal for individuals who thrive in a fast-paced environment and enjoy helping others. You will receive comprehensive training and support from a committed team, aiming to create extraordinary customer experiences.

If you have a knack for communication and a passion for customer service, we encourage you to apply. Join a workplace that values your contributions and offers growth opportunities.

What you'll do

  • Respond to customer inquiries via phone and email.
  • Resolve customer complaints and issues promptly.
  • Provide accurate product information and support.
  • Maintain customer records and update information.

What you'll need

  • Bachelor's degree or equivalent work experience.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment.

Skills

Excellent verbal and written communication skills. Problem-solving abilities. Proficiency in customer service software.

Good to have

Familiarity with CRM tools. Multilingual abilities.

Benefits

  • Health insurance coverage.
  • Performance bonuses.
  • Opportunities for career advancement.

Interested in this role?

It takes about two minutes. Free to apply — Workers Town never asks candidates for money.

Apply now

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Questions about this job

What are the main responsibilities of this role?
You will handle customer inquiries, resolve issues, and provide product support.
What qualifications are needed for this position?
A minimum of 1 year of experience in customer service is preferred.
Is this position onsite or remote?
This is an onsite position based in Sector 44, Gurugram.
What is the salary range for this role?
The salary ranges from INR 25,000 to INR 40,000 per month.
How can I apply for this position?
Click "Apply Now" on this page to apply through Workers Town. Workers Town is recruiting for this role on behalf of a client employer.

Listing last updated

Customer Service Executive

₹25,000–40,000 a month

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