Customer Service Executive in Thiruvananthapuram – Immediate Joiners Required

Workers Town · recruiting for a confidential client

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Listing updated

Pay
₹15,000–25,000 a month
Location
Thiruvananthapuram, Kerala
Work mode
Hybrid
Job type
Part time
Experience
1–3 yrs
Category
Customer Service

Our client is seeking a Customer Service Executive to join their team. This part-time role offers flexibility and is tailored for individuals with experience in customer interactions.

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About the role

As a Customer Service Executive, you will be the first point of contact for customers, addressing their inquiries and resolving any issues they may encounter. This role is suited for individuals who excel in a fast-paced environment and have a passion for assisting others.

The position offers a hybrid work setup, providing the flexibility to work from home while also collaborating in the office. Our client fosters a culture of excellence and teamwork, presenting ample opportunities for professional growth and development.

What you'll do

  • Handle customer queries via phone, email, or chat.
  • Resolve customer complaints efficiently.
  • Provide product information and assistance.
  • Document and track customer interactions.

What you'll need

  • Previous experience in a customer service role.
  • Strong verbal and written communication skills.
  • Ability to work in a fast-paced environment.

Skills

Strong interpersonal skills. Ability to multitask. Basic computer skills.

Good to have

Experience with CRM software. Knowledge of customer service best practices.

Benefits

  • Flexible working hours.
  • Opportunity to work from home.
  • Friendly and supportive team.

Interested in this role?

It takes about two minutes. Free to apply — Workers Town never asks candidates for money.

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Questions about this job

What are the working hours for this part-time role?
Working hours are flexible, typically around 20 hours a week.
Is this role remote?
Yes, this is a hybrid role with both remote and onsite work.
What skills are required?
Excellent communication and problem-solving skills are essential.
How can I apply?
Click "Apply Now" on this page to apply through Workers Town. Workers Town is recruiting for this role on behalf of a client employer.
Will I receive training?
Yes, comprehensive training will be provided to the selected candidates.

Listing last updated

Customer Service Executive in Thiruvananthapuram – Immediate Joiners Required

₹15,000–25,000 a month

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