Customer Service Representative

Workers Town · recruiting for a confidential client

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Listing updated

Pay
₹15,000–25,000 a month
Location
Thiruvananthapuram, Kerala
Work mode
On-site
Job type
Part time
Experience
1–2 yrs
Category
Clerical & Front Office

Our client is seeking a part-time Customer Service Representative in Thiruvananthapuram. This role is perfect for individuals looking to balance work and study.

Apply now

About the role

As a Customer Service Representative, you will be the first point of contact for customers, providing assistance through phone, email, and chat. Your primary responsibilities include addressing inquiries, resolving issues, and ensuring that each customer has a positive experience. This role is well-suited for individuals who thrive in a dynamic environment and enjoy engaging with people.

The hiring company values customer satisfaction and fosters a supportive atmosphere where you can enhance your skills. With this part-time position, you will benefit from flexible working hours while playing a crucial role in maintaining and improving customer relations.

What you'll do

  • Assist customers with inquiries
  • Resolve customer issues
  • Maintain customer records
  • Provide feedback to management

What you'll need

  • High school diploma or equivalent
  • 1-2 years of experience in customer service
  • Excellent verbal communication skills

Skills

Customer service orientation Active listening Problem-solving

Good to have

Familiarity with CRM software Basic computer skills

Benefits

  • Flexible hours
  • Training and development
  • Friendly work environment

Interested in this role?

It takes about two minutes. Free to apply — Workers Town never asks candidates for money.

Apply now

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Questions about this job

What are the working hours for this part-time position?
Working hours are flexible, typically around 20 hours per week.
Do I need previous experience in customer service?
Yes, prior experience is preferred but not mandatory.
Is there a training program?
Yes, training will be provided to help you succeed.
What skills are required for this role?
Strong communication and problem-solving skills are essential.

Listing last updated

Customer Service Representative

₹15,000–25,000 a month

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