Customer Service Executive

Workers Town · recruiting for a confidential client

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Listing updated

Pay
₹30,000–45,000 a month
Location
Mumbai, Maharashtra
Work mode
On-site
Job type
Full time
Experience
1–3 yrs
Category
Customer Service

In hand: about ₹26,900–40,500 a month after PF and income tax (estimate). How it's worked out

We are seeking a dedicated Customer Service Executive to join our team in Andheri East, Mumbai. The ideal candidate will have a knack for problem-solving and a passion for helping customers.

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About the role

As a Customer Service Executive, you will be the first point of contact for customers, addressing inquiries and providing detailed information about our products and services. Your exceptional communication skills will help you resolve issues efficiently, ensuring a positive experience for every customer.

This role offers the chance to work in a dynamic team environment that values collaboration and personal growth. You will receive comprehensive training to equip you with the necessary skills and knowledge to excel in your position.

If you are passionate about customer satisfaction and eager to develop your career in customer service, we encourage you to apply. This position not only offers a rewarding experience but also ample opportunities for career advancement.

What you'll do

  • Handle customer inquiries and provide accurate information
  • Resolve customer complaints in a timely manner
  • Document customer interactions in the system
  • Collaborate with team members to enhance service quality

What you'll need

  • Bachelor's degree or equivalent
  • 1-3 years of experience in customer service
  • Strong verbal and written communication skills

Skills

Excellent communication skills Problem-solving abilities Customer-oriented mindset

Good to have

Familiarity with CRM software Multilingual abilities

Benefits

  • Health insurance coverage
  • Performance bonuses
  • Career growth opportunities

Interested in this role?

It takes about two minutes. Free to apply — Workers Town never asks candidates for money.

Apply now

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Questions about this job

What are the working hours for this role?
The working hours are from 9 AM to 6 PM, Monday through Saturday.
Is prior experience in customer service required?
Yes, 1-3 years of experience in a customer service role is preferred.
How do I apply for this position?
Click "Apply Now" on this page to apply through Workers Town. Workers Town is recruiting for this role on behalf of a client employer.
What skills are necessary for this role?
Strong communication skills, problem-solving abilities, and a customer-oriented mindset are essential.
Will I receive training?
Yes, comprehensive training will be provided upon joining.

Listing last updated

Customer Service Executive

₹30,000–45,000 a month

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