About the role
As a Customer Service Executive, you will serve as the primary point of contact for our clients, addressing inquiries and resolving issues with efficiency and professionalism. This role is ideal for individuals who thrive in a fast-paced environment and enjoy engaging with customers to enhance their experience.
You will collaborate with a dedicated team to ensure all customer needs are met, contributing to overall client satisfaction. In addition, our client provides comprehensive training and ongoing support to help you excel in your role and advance your career within the company.
What you'll do
- Respond to customer inquiries and provide assistance.
- Resolve customer complaints and issues efficiently.
- Maintain accurate records of customer interactions.
- Collaborate with team members to improve service quality.
What you'll need
- High school diploma or equivalent.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment.
Skills
Excellent verbal and written communication.
Problem-solving skills.
Customer-oriented approach.
Good to have
Familiarity with customer service software.
Basic knowledge of CRM tools.
Benefits
- Health insurance coverage.
- Opportunities for professional development.
- Performance-based bonuses.
Interested in this role?
It takes about two minutes. Free to apply — Workers Town never asks candidates for money.
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Questions about this job
What are the main responsibilities of this role?
You'll handle customer inquiries, provide information about products and services, and resolve complaints.
Is prior experience necessary?
While experience is preferred, freshers with strong communication skills are also welcome to apply.
What are the working hours?
The position requires working 9 AM to 6 PM, Monday to Saturday.
What is the salary range for this position?
The salary ranges from INR 25,000 to INR 40,000 per month, depending on experience.
How do I apply for the position?
Click "Apply Now" on this page to apply through Workers Town. Workers Town is recruiting for this role on behalf of a client employer.
Listing last updated